Fenestral is a certified manufacturer of EUROPA aluminum frames and belongs to the category of gold certified manufacturers. Europa provides certification (certified manufacturers) to all frame manufacturing companies that follow all specifications during the construction and installation of aluminum frames. The certification is not permanent and is renewed annually, as well as after every successful technical inspection of Europa aluminum frames.
Every consumer who trusts Fenestral and Europa aluminum frames has the option, before final payment for the aluminum frames, to request a technical inspection from Europa. This is to ascertain whether the frames they purchased meet the technical specifications of Europa systems. This applies not only to the profiles but also to all components: the mechanisms, roller shutters, and screens.
Every customer who has entrusted Fenestral can contact Europa’s private customer service line (telephone 22620 32100) and schedule an appointment for a technical inspection of the frames by a Europa technician. During the technical inspection, it is determined whether the materials used for the production of your frames (mechanisms, gaskets, corners, rollers, etc.) are authentic, approved, and comply with all the specifications of the designing company.
Frame Certification Before Final Payment
Fenestral offers its customers the option of Europa frame certification before their final payment. The customer has the option, after the frames are installed, to contact Europa and pay for the frames after the inspection. This gives the customer assurance regarding the final result and the excellent construction, through the use of approved components and adherence to recommended practices.
Why you should request a technical inspection
A technical inspection of frames is a process that allows you to determine whether the frames you received meet the technical specifications of the designing company (e.g., Europa, Alumil, Etem etc. ). The document received after a technical inspection is a document that binds the aluminum frame manufacturer and the extruder (e.g., Europa, Alumil, Exalco etc.) regarding the quality of your frames, and it can also be used legally in case of disputes or problems.
The companies – extruders that design and produce aluminum profiles (e.g., Europa, Alumil, Etem etc.) do not manufacture frames, but rather aluminum profiles and components for them. These are supplied to aluminum frame manufacturers, who in turn produce the final product (windows, doors). Each company – extruder (e.g., Europa, Alumil, Etem etc.) when releasing a new series (e.g., sliding frames Europa 6000, casement frames Alumil 9400 etc.), also issues a technical catalog . which describes in detail how the designed frames should be manufactured and what materials (components, rollers, gaskets, mechanisms) should be used. This ensures that the frames meet the technical specifications for which they have been certified (thermal insulation, sound insulation, watertightness, air permeability coefficients, etc.). If the aluminum frame manufacturer uses different materials (components, gaskets, mechanisms) for the construction of the frames (this is usually done for cost reasons and to offer more attractive prices), it essentially changes the specifications of the product (doors and windows), transforming it into a product with different – unknown specifications, regarding thermal insulation, sound insulation, watertightness, air permeability, etc.
Quality and Commitment
Fenestral is committed to manufacturing aluminum frames in accordance with the technical specifications defined by the technical catalogs of Europa systems. In case of any problem identified after the Europa frame technical inspection, Fenestral will repair or replace any issue.
See the guarantees and frame certificates that Fenestral holds and all the guarantees it provides to its customers.
- 10-year warranty for its glazing (fogging, condensation)
- 10-year warranty for Roto mechanisms
- 5-year warranty for roller shutter electric motors
- 10-Year warranty for electrostatic painting
- 10-year warranty for frame insulation (thermal break)
